These Terms and Conditions describe the conditions applicable to your access, use of and shopping on the website https://www.orponbd.com.
Please read these conditions carefully before visiting or shopping on the Website. By visiting or shopping on the Website you (referred to as "you", "customer", "user" or "buyer") acknowledge and agree to accept these Terms and Conditions.
The first step to start shopping with ORPON BD is to register your account with ORPON BD. Once you are done with the registration process, you will be able to order any product from Orponbd.com
You can complete your order through the following process-
You will only receive refund or return if you make a complaint or contact us regarding return or refund within 3 days of receiving the product. You will be only eligible for return or refund if the product is unused and unharmed. If the product is broke, ruined by the customer, we do not offer any return or refund in that case. You definitely can ask for exchange of product if you do not like the color. In that case you will have to provide extra delivery charge. If you want refund or return, you will have to fill our Refund or Return form and explain the reasons for refund or return. Once your reason is confirmed by us, you will be eligible for refund or return. Whether or not you are not eligible for refund or return, you will be notified by us through text and call. Refunds will be made through bKash or Nagad. We try giving the fastest facilities to our customers. Thus, we provide refund within 3 working days and return within 7 working days. Refunds will be made through bKash or Nagad. We try giving the fastest facilities to our customers. Thus, we provide refund within 3 working days and return within 7 working days.
Our customer service will be open for contact from 10AM to 10PM. Our customers are welcome to visit our office. In case of any needed support, please contact us at 09638333000, 01933339963, 01611137175. Our office address is as following- House-08, Avenue-1, Block-A, Section-10, Mirpur, Dhaka 1216 (Benarashi Polli 1 No Gate er ekhane)
We always try in good faith to be as accurate as possible, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error free. From time to time there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. If a key product specification is changed after you place an order or within seven days of delivery, you can cancel and return the order for a full refund.
While shopping with us, you will be able to select your choice of payment method from the various options we provide. You can complete your payment using the following methods-
Our customer service unit is always there to provide you any information regarding your order or product as well as guide you throughout the shipping process. You can directly call our customer support unit to get shipping information or text us in our Facebook page and you will be provided your desired information.
Currently, we ship our products everywhere in Bangladesh. No matter where you live within the country, you will get your ordered products in time. We are as well as aiming at delivering our products outside Bangladesh. The service will be available soon enough.