These Terms and Conditions describe the conditions applicable to your access, use of and shopping on the website https://www.orponbd.com.

Please read these conditions carefully before visiting or shopping on the Website. By visiting or shopping on the Website you (referred to as "you", "customer", "user" or "buyer") acknowledge and agree to accept these Terms and Conditions.


Section-1:

User Account

The first step to start shopping with ORPON BD is to register your account with ORPON BD. Once you are done with the registration process, you will be able to order any product from Orponbd.com

Section-2:

Product Ordering

You can complete your order through the following process-
  • Select the product you want to purchase.
  • If you want to purchase more than one product, select the color or size you want and click on “Add to cart” button.
  • Similarly, add all the products you want to purchase to the cart.
  • Once you’re done, go to “My Cart” option.
  • There you will see total price of the products and you will be able to cut off products or add more.
  • Select the shipping method you would like to choose.
  • Press “Proceed to Checkout”


  • Section-3:

    Return and Refund Process

    You will only receive refund or return if you make a complaint or contact us regarding return or refund within 3 days of receiving the product. You will be only eligible for return or refund if the product is unused and unharmed. If the product is broke, ruined by the customer, we do not offer any return or refund in that case. You definitely can ask for exchange of product if you do not like the color. In that case you will have to provide extra delivery charge.
    If you want refund or return, you will have to fill our Refund or Return form and explain the reasons for refund or return. Once your reason is confirmed by us, you will be eligible for refund or return. Whether or not you are not eligible for refund or return, you will be notified by us through text and call. Refunds will be made through bKash or Nagad. We try giving the fastest facilities to our customers. Thus, we provide refund within 3 working days and return within 7 working days.

    Refunds will be made through bKash or Nagad. We try giving the fastest facilities to our customers. Thus, we provide refund within 3 working days and return within 7 working days.


    Section-4:

    Contact

    Our customer service will be open for contact from 10AM to 10PM. Our customers are welcome to visit our office. In case of any needed support, please contact us at 09638333000, 01933339963, 01611137175. Our office address is as following- House-08, Avenue-1, Block-A, Section-10, Mirpur, Dhaka 1216 (Benarashi Polli 1 No Gate er ekhane)

    Section-5:

    Product Descriptions

    We always try in good faith to be as accurate as possible, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error free. From time to time there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. If a key product specification is changed after you place an order or within seven days of delivery, you can cancel and return the order for a full refund.

    Section-6:

    Payment Method

    While shopping with us, you will be able to select your choice of payment method from the various options we provide. You can complete your payment using the following methods-
  • bKash
  • Nagad
  • Bank transfer
  • Rocket
  • Debit/credit Card


  • Section-7:

    Shipping Guide

    Our customer service unit is always there to provide you any information regarding your order or product as well as guide you throughout the shipping process. You can directly call our customer support unit to get shipping information or text us in our Facebook page and you will be provided your desired information.

    Section-8:

    Locations we ship to

    Currently, we ship our products everywhere in Bangladesh. No matter where you live within the country, you will get your ordered products in time. We are as well as aiming at delivering our products outside Bangladesh. The service will be available soon enough.

    Section-9:

    Website Visitors

    Like most website operators, ORPON BD collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. ORPON BD's purpose in collecting non-personally identifying information is to better understand how ORPON BD's visitors use its website. From time to time, ORPON BD may release non-personallyidentifying information in the aggregate, e.g., by publishing a report on trends in the usage of its


    Section-10:

    Website

    ORPON BD also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://orponbd.com/ blog posts. ORPON BD only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.


    Section-11:

    Gathering of Personally-Identifying Information

    Certain visitors to ORPON BD's websites choose to interact with ORPON BD in ways that require ORPON BD to gather personally-identifying information. The amount and type of information that ORPON BD gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://orponbd.com/ to provide a username and email address.


    Section-12:

    Security

    The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


    Section-13:

    Advertisements

    Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by ORPON BD and does not cover the use of cookies by any advertisers.


    Section-14:

    Links To External Sites

    Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
    We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.


    Section-15:

    Cookies

    To enrich and perfect your online experience, ORPONBD uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
    A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. ORPON BD uses cookies to help ORPON BD identify and track visitors, their usage of https://orponbd.com/, and their website access preferences. ORPON BD visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using ORPON BD's websites, with the drawback that certain features of ORPONBD's websites may not function properly without the aid of cookies.
    By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to ORPON BD's use of cookies.


    Section-16:

    E-commerce

    Those who engage in transactions with ORPON BD – by purchasing ORPON BD's services or
    products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, ORPON BD collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with ORPON BD. ORPON BD does not disclose personally-identifying information
    other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.


    Section-17:

    Privacy Policy Changes

    Although most changes are likely to be minor, ORPON BD may change its Privacy Policy from time to time, and in ORPON BD's sole discretion. ORPON BD encourages visitors to frequently
    check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change